Collaboration is a Hallmark of Successful Security Teams
The COVID-19 pandemic has changed forever how we work. Nearly three quarters (72%) of global knowledge workers prefer to continue working in a hybrid remote-office model moving forward, with only 12% wanting to return to the office full time and the remaining 16% wanting to work from home exclusively. Despite some rocky transitions and glitches, most organizations managed to make the switch surprisingly quickly and maintain, if not improve, productivity levels.
As we shift our mindsets and embrace a distributed workforce, we also have to rethink how to collaborate effectively. Security Operations Center (SOC) analysts and Incident Response (IR) team members can’t lean across the desk to compare data and analysis or walk down the hall to check in with a threat intel analyst. And managers of security teams can’t tap an analyst on the shoulder to assign them a task or get an update on an investigation.